Senior Communications Manager

Location: Seattle, WA
Date Posted: 04-06-2018
Compensation: $65k to $75k

Since 1976, Capitol Hill Housing has worked alongside the community to build and preserve housing affordable to working families and promote the qualities that make Seattle a vibrant and engaged city. Today, we provide secure, affordable homes to over 2,200 of our neighbors across the city while working to make our neighborhoods safer, healthier and more equitable through the Capitol Hill EcoDistrict. Learn more at

Capitol Hill Housing is looking for a Senior Communications Manager to oversee and develop all communications and marketing for Capitol Hill Housing and the Capitol Hill Housing Foundation. This position works across all departments in the organization and is the primary staff contact for projects with a significant communications or marketing element. The Senior Communications Manager works as part of the Capitol Hill Housing Foundation and manages the Communications Associate & Grant Writer.

Duties and Responsibilities:

  • Develop and manage an annual communications plan which includes key priorities for the year, a work plan to achieve them, and metrics for evaluation.
  • Work with the Communications Associate & Grant Writer to create and maintain a content calendar that tells a people-centered story of our work across a variety of mediums (monthly e-newsletter, social media, print, etc.).
  • Work directly with CEO on speeches, public statements and monthly CEO updates
  • Manage work with outside designers to create marketing and communications materials, including annual reports, brochures, and promotional items while adhering to a marketing budget set at the beginning of the year.
  • Maintain and update,, and assist in the development of any other project- or initiative-specific microsites including
  • Ensure consistent and correct implementation of the CHH brand guidelines across the organization and manage updates to the guidelines when necessary.
  • Project manage 2018 rebranding exploration
  • Lead marketing and communications activities around all major events – fundraisers, grand openings and community events
  • Develop strategy for online/social media based fundraising campaigns
  • Work with Leadership team to develop external messaging and talking points
  • Provide input to fundraising staff on other donor communications
  • Provide input and communications support to program staff on program-specific external communications, including Property Management, Sustainability and Planning and Real Estate Development
  • Collaborate with Leadership and Management teams on internal communications
  • Collaborate with VP of Organizational Performance on HR and recruitment-related marketing
  • Conduct research and seek training on best practices for nonprofit and industry-specific marketing and communications
  • Report on communications efforts for inclusion in monthly memo to the Board of Directors
  • Serve as media contact and on the record spokesperson, field interview requests
  • Coordinate interview requests with CHH program staff
  • Write and disseminate press releases
  • Maintain and cultivate media contacts
  • Adapt our strategies and campaigns to changing press markets
  • Maintain listing and archive of CHH-related earned media stories, photos and videos
  • Manage media training for leadership team, board and other spokespeople
  • Develop crisis communications strategy and implement protocols when necessary. 
  • Provide supervision to the Communications Associate & Grant Writer and ensure productive and reasonable requests of their time
  • Work with them to set appropriate goals, provide feedback on work products and establish a pathway for growth and development
  • Reports to VP of Advancement & External Relations
Minimum Qualifications:
  • 4+ years of communications or public relations experience
  • A demonstrated track record of successfully managing communications and multiple projects for a fast paced organization
  • Excellent written and verbal communications skills
  • Strong relationship-building and management skills
  • Strong organizational and project-management skills
  • Experience serving as on-the-record media spokesperson
  • Ability to self-manage multiple projects and meet complex deadlines
  • Proficiency with WordPress or other Content Management Systems
  • Proficiency with Adobe Creative Suite
  • Proficiency Constant Contact or other Email Marketing Systems
Preferred Qualifications:
  • Communications experience with nonprofits, campaigns, or government highly desired
  • Professional level experience with online social media platforms and outlets
  • Experience with crisis communicatinos
  • Working knowledge of the Puget Sound media landscape
  • Experience with Salesforce or other CRM databases
  • Bachelor's degree in Communications, Marketing or other relevant field
Candidates selected for this position must pass a criminal history background check prior to employment with Capitol Hill Housing.  Capitol Hill Housing is an Equal Opportunity Employer; all qualified candidates will receive consideration for employment without regard to race, color, religion, sex or national origin.

To learn more about our rich benefits package, please visit our website
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