Property Manager - HUD Buildings

Location: Seattle, WA
Date Posted: 11-08-2018
Compensation: $23 to $25 per hour DOE
Since 1976, Capitol Hill Housing has worked alongside the community to build and preserve housing affordable to working families and promote the qualities that make Seattle a vibrant and engaged city. Today, we provide secure, affordable homes to over 2,200 of our neighbors across the city while working to make our neighborhoods safer, healthier and more equitable. We are a top performing, high-capacity not-for-profit corporation with an innovative portfolio of 49 buildings throughout the Seattle area. Our buildings have won numerous awards from HUD, Urban Land Institute, Affordable Housing Finance Magazine, Future wise and other community development awards.
Capitol Hill Housing is looking for an experienced property manager to manage multiple apartment buildings within our extensive portfolio. This position will be responsible for managing 3 buildings and up to 86 apartment units serving individuals and families whose incomes from 30% to 50% of the area median income. Qualified incomes will be HUD Project Based Section 8 units. The job responsibilities include leasing, income certifications, maintenance, rent collection, tenant relations, and rules enforcement. The successful candidate will need to have or pass the HUD Compliance Occupancy Specialist (COS) training within the first year of employment.
Duties and Responsibilities 
Financial Management and Accounting:
  • Collect and process all rents and other charges due.
  • Advise CHH of delinquent payments and issue legal notices regarding the same.
  • Investigate all households with subsidy accounting discrepancies.
  • Assist Portfolio Manager with preparation of annual budget.
  • Monitor spending, ensuring adherence to the budget.
  • Monitor building inventory and make necessary purchases.

Tenant Relations and Management:
  • Operate within the provisions of Seattle and Washington State Landlord Tenant law, Fair Housing law and the ADA.
  • Maintain all CHH tenant files to HUD and CHH standards.
  • Provide professional customer service to CHH tenants always.
  • Respond to all tenant complaints in a timely and professional manner.
  • Ensure adequate coverage of the premises through coordination with onsite staff, Portfolio Manager and the CHH office.         
  • Enforce rules and lease provision. Follow up with appropriate disciplinary actions for rules violations.
  • Assist Portfolio Manager with eviction procedures.
  • Meet with residents and complete annual and interim certifications within HUD timelines.
  • Process all required HUD paperwork including all Enterprise Information Verification (EIV) reports.
  • Complete all necessary compliance duties related to building and tenants.

Property Maintenance and Repair:
  • Perform and coordinate complete unit turns
  • Ensure all interior and exterior common areas are clean, the grounds are maintained, and all repairs and maintenance are completed.
  • Implement preventative maintenance program as outlined for building.
  • Coordinate annual inspections and coordinate or assist with all other building inspections.
  • Coordinate maintenance for the property. 
  • Manage contractors and vendors while onsite.

  • Responsible for providing information on vacancies and screening of incoming applicants by phone or in person.
  • Maintain HUD waitlist including annual purging of the waitlist.
  • Show upcoming vacancies to prospective tenants.
  • Complete initial certification requirements for housing, including third party verifications of income, assets and other eligibility criteria.
  • Upon compliance approval, sign all leasing documents with new residents.

  • Assume responsibility for maintaining the security of the site.
  • Effectively manage staff.
  • Communicate regularly with the Portfolio Manager regarding general operations of the property, perceived problems or issues, and suggestions for improvements.
  • Participate in community activities relevant to the building and CHH’s mission.
  • Other duties as assigned

Minimum Qualifications:
  • High school diploma or GED preferred.
  • Ability to speak, read and write in standard business English.
  • Intermediate skill with Microsoft Office applications (Word, Excel and Outlook).
  • Ability to problem solve independently.
  • Demonstrated ability to meet deadlines.
  • Knowledge of and experience working with a diverse populations and communication styles
  • One-year management experience.
  • The ability to walk stairs, climb ladders, and operate common cleaning tools. Ability to follow instructions accurately and work with minimal supervision.
  • Valid Washington’s State Driver’s License, although not required.
  • Ability to organize time efficiently, prioritize tasks and perform tasks in a self-directed manner. 
  • Ability to perform the following essential physical requirements: Constant – hearing, seeing.  Frequent – standing, walking on a variety of surfaces, lifting and carrying up to 20 pounds, climbing stairs, reaching (from knees to shoulders), repetitive hand and arm motion, handling/grasping, pushing/pulling, bending at the waist, twisting at the waist, crouching kneeling/squatting, reaching (below knees and above shoulders).  Occasional – Fine finger manipulation, talking, sitting, lifting and carrying up to 40 pounds, climbing ladders, working at heights. Seldom – crawling, using foot controls.

Preferred Qualifications: 
  • Tax credit, HUD Project Based Section 8, and other forms of affordable housing experience.
  • 2 years Residential property management experience.
  • Valid State Driver License.
  • Experience with property management software.

Candidates selected for this position must pass a criminal history background check prior to employment with Capitol Hill Housing.  Capitol Hill Housing is an Equal Opportunity Employer; all qualified candidates will receive consideration for employment without regard to race, color, religion, sex or national origin.
To learn more about our rich benefits package, please visit our website
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